• US businesses are falling

    From Mike Powell@1:2320/105 to All on Mon Mar 3 12:44:00 2025
    US businesses are falling behind when it comes to digital transformation

    Date:
    Mon, 03 Mar 2025 15:04:00 +0000

    Description:
    These sectors are falling behind when it comes to digital transformation, and SMBs are likely at a higher risk.

    FULL STORY ======================================================================
    - US digital transformation maturity is below the global average
    - Workers dont have the right tools or training
    - Basic security measures are missing

    Despite world-class investments in AI and other tech, US businesses are
    lagging when it comes to digital transformation, new research has claimed.

    A report from Zoho found as many as two in five (39%) US organizations are still only in the early stages of transformation, with the whole country ranking 1.2 percentage points beneath the global average in terms of transformation maturity.

    The slow progress is being blamed on security weaknesses and delayed tool adoption, with only 15% of workers feeling that workplace tools meet their expectations - with separate WalkMe research finding only 28% of employees
    feel adequately trained.

    US digital transformation is lagging

    Zoho noted progressing from Level 2 (standardization) to Level 3 (structured operations) could take between three and five years, coming at the cost of $250-500 per employee annually. Reaching Level 4 (optimized digital
    operations) requires around twice the resources 10 or more years and $500-1,000 per employee each year.

    The majority of companies (85%) are still said to be relying on manual task delegation over automation, with the likes of hospitality, logistics and
    retail struggling more than their tech-adept counterparts in IT and finance industries. SMBs also lag behind larger firms, likely due to more limited resources - and WalkMes research backs this up, uncovering that only one in four use AI to improve efficiency.

    Some of the problems highlighted include poor implementation of multi-factor authentication (MFA) (used by just half of the companies analysed), the provision of secure access policies like VPN (available to just one in four) and limited physical security controls (adopted by fewer than one in three).

    To put a price on the losses, WalkMe estimates $104 million in losses throughout 2024 due to underutilized technology, as well as 36 days wasted
    each year by inefficient workers. On the flip side, proper digital adoption could nearly triple returns on transformation investments.

    US businesses have strong foundations in collaboration and digital tools, but security and process inefficiencies are major barriers to transformation," noted Zoho Chief Evangelist Raju Vegesna.

    ======================================================================
    Link to news story: https://www.techradar.com/pro/us-businesses-are-falling-behind-globally-when-i t-comes-to-digital-transformation

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  • From Kurt Weiske@1:218/1 to Mike Powell on Tue Mar 4 07:59:00 2025
    Mike Powell wrote to All <=-

    Zoho noted progressing from Level 2 (standardization) to Level 3 (structured operations) could take between three and five years, coming
    at the cost of $250-500 per employee annually. Reaching Level 4
    (optimized digital operations) requires around twice the resources 10
    or more years and $500-1,000 per employee each year.


    I'm still waiting for the sell for Zoho Office. :)


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  • From Mike Powell@1:2320/105 to Kurt Weiske on Tue Mar 4 19:14:00 2025
    Kurt Weiske wrote to Mike Powell <=-

    Zoho noted progressing from Level 2 (standardization) to Level 3 (structured operations) could take between three and five years, coming
    at the cost of $250-500 per employee annually. Reaching Level 4
    (optimized digital operations) requires around twice the resources 10
    or more years and $500-1,000 per employee each year.


    I'm still waiting for the sell for Zoho Office. :)

    I suspect strongly that folks who are suggesting that businesses are not up
    to date on something or are behind on something are trying to sell them something.

    The exception might be digital security, where I can find it easy to
    believe they are behind but also still figure someone is trying to sell
    them something. ;)


    ... "Mmmmmmmm.....doughnuts."
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